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Our Policies

Privacy Policy

We do not Sell or Share Your Info to Any Third Party or Marketing Agency

When you create a user account and/or a profile, Assignment Incubator collects information such as your name, Email address, contact number, and geographic details.
Your personal information is used primarily for communication and to keep you updated with the latest developments in the scope of our service.
We do not share your details with the experts (tutors) and vice versa in any condition. It is to ensure confidentiality of both student and expert.
We are PCI compliant and thus do not store or capture your card details used for making payments. We ensure 100% compliance with legal obligations and use payment gateways that are bona fide and verified by the statutory laws that govern internet payments.
In case of any conflicts/claims regarding the order, we might have to communicate the details to our payment partners for resolving the issue. It doesn’t amount to a breach of your privacy as it is a legal procedure which must be followed in case of any disagreement over the service provided.
While purchasing our services, you will be deemed to understand and agree to our privacy policy.

All the information of users stored will only be used for following purposes:

Communicating with you about the discounts, offers, and coupons on our services Providing you with after-sales services.
Providing updates on your account, our services, and changes in the company’s policies
Offering contests such as sweepstakes and other promotions where you possibly need to register.
If you choose to participate, you might also need to provide additional information apart from your name, Email, and phone number. We will use this data to provide you with personalised services in the future.

If you wish to opt-out from our services, newsletter, emails, notifications or would like to close your user account. Please do write to us [email protected] from your registered email. Our privacy policy is revised periodically at our sole discretion. We advise you to visit this page often for any updates on our policies.

Revision Policy

Revision requests are completely free when asked before the delivery of your assignment and its deadline. Now, we understand that at times students may not be completely satisfied with the work and hence may ask for a revision post-delivery.

We encourage all the students to track the progress of the assignment by requesting periodic drafts before the delivery of their final solutions.

If you seek revision after the delivery of your assignment, we will happily assist you within the gambit of our Revision Policy and the Terms and Conditions* that are stated below for your information.

The revision for your completed orders once delivered to you, will be accepted up to a limit of maximum 30 days post-delivery date and all approvals will be subjected to the Terms and Conditions.
Please note that we will only address Revisions free of cost for a maximum of 2 times. This is why you are requested to share all of your concerns at once instead of raising revision request multiple times.
If your revision request comprises of any additional writing or research requirements which were not shared at the time of placing your order, like a new subject-topic, a new case study, usage of new software, additional learning objectives etc., then it will be considered as new work instead of revision and thus you will be required to pay an additional amount in proportion to the efforts that would be made by the tutor in addressing the new requirements
In case a new requirement with a revision request is shared, you will receive a fresh price quote as applicable for the new task. For example, if you got a research proposal done on a topic previously agreed by you, and after competition of work, you request to change the research topic, it will be considered as a new assignment, instead of free revision. Same will be applicable on changing country-specific research, referencing guidelines etc
For an effective resolution of your revision request, you are required to raise your concern through the Assignment Incubator Student Portal.

Refund Policy

Though we are confident in our services, we want to build trust with our customers; So, in the following scenarios we guarantee refund or the option to get the money paid by you and additional 5AUD transferred to your Assignment Incubator wallet.

You can qualify for a refund if:

There was a payment mistake (identical orders, double payment, etc), you will need to report the case to us immediately. You will only get a 100% refund if the writer has not been assigned.
If we are not able to provide you with a suitable writer, you will get 100% refund.
If you cancel your order at any time after the writer is assigned to your work but before the deadline, then the refund amount will depend upon the efforts of the company and the writer has already put in your work till cancellation of the order.
You no longer need the assignment because the deadline has passed, but work wasn’t delivered to you. In this case, you don’t receive the paper and don’t have the right to use any materials that we have sent to you (this condition does not apply to revisions). Sending your order for revision means that your order is active and you require minor adjustments in the work. If you send your assignment for revision, you will not be able claim 100% money back.
Disputed claims: If you are not happy with the nature of your paper, you may demand a free revision to be made or another author to be appointed. In the event that the client is as yet not contented, the organization will do an investigation. The approval of refund claimed will depend upon the outcome of the investigation. Remember, our clients satisfaction is our primary goal. Consequently, we will consistently put forth a valiant effort to treat the client reasonably and accomplish extreme consumer loyalIty.
If there is a case where the paper assisted by the Writer is plagiarised, a Turnitin report is required. There will be no different reports that can be acknowledged beside this, or probably no refund is conceivable .The Multiple Choice Question assignments are not subjected to any refund. Using answers provided by the writer automatically means their approval. In case writer scores less than 50% of correct answers you can be qualified for partial credit. The amount of credit is decided by the Quality Evaluation Manager separately in each case.
When requesting a full discount, you lose the right to utilize the paper or any of the extra materials we gave you over the span of work. All these materials become the property of our organization, and we maintain all authority to distribute the paper online for business purposes. We don't keep any sort of essay databases and 'distribute on the web' implies that if the paper is googled or checked with any sort of anti-plagiarism software, it will interface back to our Website. It might likewise be distributed as content or as an example article. This is done to secure our author's work in situations when Customer claims for discount when work had been finished.
In an unlikely scenario, if you have received a Fail Grade, you are entitled to raise a refund request with a copy of an authentic grade sheet along with your professor’s feedback within 60 days of receiving your ordered solution.
Once you receive the refund confirmation, the company will process it within seven business days from the confirmation date. Please note, that the company can not be held responsible for your Bank Transfer fees, transfer anomalies, and/or possible delays occurring due to any Bank service issues.